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Online Giving


A New Way to Give

Introduction

We are pleased to advise we have engaged Vanco Services LLC to administer the
United Methodist Electronic Funds Transfer program (UM eft) for our church. Vanco Services LLC is a financial services company providing ACH processing, bill paying and direct deposit of employees net payroll. They currently serve over 8,500 churches nationwide, and they have worked closely with the General Council on Finance and Administration (GCFA) of the United Methodist church in the development of this program. We think you will find UM eft an easy, highly efficient way to upgrade the processing of our church members giving.

How do I begin?

Click the UM eft button below and you will be brought to the first screen which will prompt you to create a profile and begin setup. You will be asked to create a login ID and password – please be sure to make a record of them. Once you complete that step just follow the prompts that will take you through the entire process.



Frequently Asked Questions

What are the benefits to this system?

The United Methodist Electronic Funds Transfer program (UM eft) allows members' contributions to be electronically transferred from their checking or savings accounts and deposited into the church's bank account on a steady, uninterrupted basis. This program helps our church reduce fluctuations in giving throughout the year, while making it easier for our members to honor their pledges. UM eft is easy to get started, easy to maintain and you can cancel at any time.

Are electronic contributions risky?

No. An electronic contribution is safer than writing a check – it can’t be lost, stolen or destroyed in the mail. All Electronic Funds Transfer (EFT) transactions are governed by strict national rules and guidelines. As our payment processor, Vanco is committed to the privacy of your information. Access to Vanco’s complete Privacy and Security policy is available once you sign in following the instruction below.

What accounts can I use?

Either your checking or savings account. If you intend to use your checking account be sure to have your checkbook with you when you create your profile as you will need it to enter your account number and the bank’s routing transit number. If the savings account is to be used, please call your bank first and ask what number you should use in place of the routing transit number.

What is the routing transit number?
That is the number in the lower left side of your check that identifies your bank throughout the banking system.

Why do I have to call my bank if I use my savings account?

Not all banks use the same number for the savings account as they do for their checking accounts and often the number they print on their savings deposit tickets is for a different purpose used in their own processing systems.

When will the funds be withdrawn from my account?

The following frequencies are available:
  • Monthly: on the 1st or the 15th of the month
  • Semi-Monthly: on the 1st and 15th of the month
  • Weekly: on either Mondays or Fridays
Please note, however, whenever your selected frequency falls on a weekend or Federal banking holiday the withdrawal will be on the next business day.

Do I have to enter any information in my checkbook or my savings book?

Yes. For a recurring transaction, we recommend you be sure to make an entry for every date that will occur in the month so you will ensure sufficient funds are available in your account by that date. You will receive no reminders from the system. For example, if you have set up $xx amount to be charged to your account each week - then - $xx amount WILL come out of your account each week on the dates you have indicated. For one-time transactions be sure to do the same.

Why aren’t we able to use a debit or credit card?

There are two reasons. The first is we don’t feel we should encourage our congregation to incur debt in order to contribute to the church’s programs. Many of us pay off our credit card balances each month, however, many do not. The second is a matter of cost. When debit or credit cards are used, a merchant discount is deducted from each transaction. As you probably know the discount fees now run from 2% on some cards up to 3 or 4% on others. The amounts that are transferred to the church account will therefore be less than the members intended donation amounts.


Can I use the system for one time payments?

Yes, our system will provide for a variety of non-recurring payments. You will find “bins” to hold an entry for an Easter donation, a Thanksgiving donation, a Christmas donation or one labeled Other with a text box next to it to describe the fund or purpose of the donation, e.g. Parish Fund, etc.

What about my envelope numbers?

Our Treasurers will assign the same envelope numbers as are presently in use.

What happens during the “Presentation of the Offering” time at church services?

The symbolic act of giving is an important part of our stewardship. Cards will be available in the church pews which can be placed in the offering plates in lieu of an envelope. This outward expression of our stewardship could also bring awareness of electronic giving to other members as they may ask each other about it when they see the cards used.

When can I access the system to set up a donation or make changes in my profile?

Anytime. Remember, the system is open 24/7. Just go to the church website to get to this page as you did today, then click the
UM eft button below. You may want to print this page to assist you when navigating through the program.

What if I encounter difficulties with the system?

We want you to be comfortable with the system so if you have questions please don’t hesitate to call the church office and we will arrange for someone to call you to answer any questions or, if needed, we can arrange to meet with you to help enter your data. It shouldn’t take any more than 15 minutes to complete the process. We do encourage you, however, to try the process yourself first.

How do I begin?

Click the UM eft button below and you will be brought to the first screen which will prompt you to create a profile and begin setup. You will be asked to create a login ID and password – please be sure to make a record of them. Once you complete that step just follow the prompts that will take you through the entire process.